FAQ - PBSC Student Email

Student Email FAQ

How do I set up my account?

  1. Once you have been provided with you student email address, ensure that you have set up your Password and MFA.
  2. Once this is set up you can go to outlook.live.com or your Link to PBSC Student Email in Workday to log in.

What is my email address?

New and readmitted students will receive their email address in their Workday Student Account Set Up letter sent to their personal email address.

  • All students will receive an email to their personal email address that was provided to the College.
  • Students can also log into Workday, click on their profile picture (or Cloud) in the upper right corner, click on View Profile, then in the green area on the left click on Contact to see their college email address.

What is my password?

Your email password is your College password, which is the same that you use to log into Workday.

How do I reset my password?

You may change this password using our Update Password toolor if you forgot your password you can make a new one using our Self Service Password Reset Tool.

What are the password requirements?

How do I access my email?

You can go to outlook.live.com or your Link to PBSC Student Email in Workday to log in.

What if I don't have my Student ID number or Social Security number?

Please go to the Admissions website to contact your campus Admissions Office. 

Is there a charge for an email address?

No. PBSC email addresses are completely free for our students!

Who is eligible for a PBSC student email address?

Each student who applies to PBSC, both credit and non-credit, will be assigned an email address.

What is the mailbox size limit?

50GB of space is available in your mailbox.

Is there an attachment size limit?

Yes, there is a 20 MB attachment size limit in place.

Can this account be used for personal email also?


Can I change my PBSC student email address?

Your assigned email address cannot be changed unless you have legally changed your name. Visit the website to change your name in the system and also your email address. Print the Address or Name Change Request form and submit it with the required documentation to the Admissions office.

What do I do if my email address changes?

If you use the Address or Name Change Request form to generate a new email address, then you will be able to continue to access your email from the link provided on your Workday home page as you normally would.

When logging into your email via outlook.live.com, please stop using the old email address to sign in, and begin using the new one. If there is any important information stored in your previous email account, you should move it to your new account as soon as it becomes available. Your previous account may become inactive or purged.

Can I forward my PBSC email to a personal email address?

This feature is disabled to incorporate strong security measures into the College‚Äôs Cybersecurity strategy and to mitigate the risk of unauthorized exposure of College information. 

Can I still use this account if I am no longer a student at PBSC?

If you are no longer an active student for one year your account will be purged.

Will this account be mandatory for emailing homework?

Homework assignments will depend on your instructor, however all official college communication will be delivered to this account. Contact your instructor for more information. Students using Canvas will still need to use Canvas as their communication system.

Will other students have access to my email address?

PBSC makes every effort to protect the privacy of its students. There is no global address book or directory where a student can look up another student's email address.

Do I need to use a Windows PC or Microsoft Edge?

No. All of the web-based services included in your PBSC email can be accessed from Windows, Mac, or Linux using Edge, Google Chrome, Firefox, Safari and other browsers.

How will the College use my PBSC email address?

The College uses email as an official means of communication with students. The College will send important information, notices, and student updates to your email account. Also, your professor may use it for course communication.


How can I set up my mobile phone to access my student email account?

IMPORTANT NOTE: The College does not provide support for Mail Enabled Cell Phones. The Microsoft Outlook app is the recommended way for students to access PBSC  email on Android and iOS devices.

If you need additional assistance, please contact the Student IT Help Desk at (561) 868-4000 or submit a ticket.

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Article ID: 89320
Mon 10/14/19 5:03 PM
Tue 7/25/23 2:49 PM