Knowledge Base Articles for Students

Articles created for students to assist with technology and Workday issues.

Articles (10)

Email - Student PBSC Email FAQ

See answers to frequently asked questions regarding student email.

Kaltura - Enable Privacy Settings on a Mac

This article describes how to enable Privacy Settings for Kaltura Capture on Mac OS

Kaltura - Using Kaltura Video in Canvas: Student Guide

This guide for PBSC students describes how to install and operate the Kaltura video platform in their Canvas courses.

MFA - I Have a New Phone Number - Unable to Sign In

Who to call if you got a new phone number and cannot sign in.

Microsoft 365 - Download and Install on my Personal Computer (Students)

If you need to download Microsoft 365 apps on your personal computer, follow these instructions.

Respondus Lockdown Browser - Download and Install

This article will provide students with the steps on how to install the Respondus LockDown Browser on their computer or device.

Student ID - Find your Student ID in Workday

This article will guide you though the steps to find your student ID

Web Browsers - Clear Cache and Cookies

Use this article to access how-to guides to clear cache & cookies in Chrome, Edge, Firefox and Safari browsers.

Zoom - Setup the Zoom Client on a Mac

How to setup the Zoom client on your Mac