Receiving eFax using RightFax

First, add the department/generic mailbox to your profile. Click Here.


To receive eFax:

  1. Open Outlook or OWA.
  2. Go to the department/shared mailbox to search for an email from
  3. You will receive an email from RightFax E-Mail Gateway <> (ex. below).


RightFax E-Mail Gateway from Fax Server

Please Note: If there is no shared/generic mailbox, one will need to be requested via the Service Portal. Once the generic mailbox is created, the user can request Rightfax.


Article ID: 79222
Tue 5/28/19 12:47 PM
Mon 7/22/19 11:16 AM