Connecting To Remote Desktop

Remote Desktop Connection is a software that allows you to use your personal computer and connect to a remote server that has the standard college software. This gives the experience of using a college computer while at home and allows you to access your college information (MyDocs, network shares, email, PantherNet, etc.).

To access Remote Desktop:

  1. Go to https://www.palmbeachstate.edu/ and select Menu in the top right corner.

Select Menu

 

  1. Select Faculty/Staff Resources

Select Faculty Staff Resources

 

  1. On the left-hand side under Top Links, select Connect To Remote Desktop.

Select Connect to Remote Desktop

 

On Windows:

  1. In the bottom left corner, select RemoteTS-A. If you have any issues with RemoteTS-A, select the backup connection RemoteTS-B.

Select Remote T S dash A or Remote T S Dash B

 

  1. The remote file will download to your computer. Double-click the file to launch the connection.

Double-click the remote file

 

  1. When prompted to connect to the Unknown Publisher, select Connect.

Select Connect to for the unknown publisher

 

  1. When prompted, type in your full employee email address for the username and your current Palm Beach State College password, then click OK.

Enter in your full employee email address and your current  P B S C password then click OK

 

  1. When prompted to connect despite certificate errors select Yes.

Select Yes to approve the certificate

 

  1. You will now be prompted to accept your 2FA verification method. Once approved, you will be logged into Remote Desktop.

Remote Desktop Screen

 

On Mac:

  1. Download the Microsoft Remote Desktop app from the Mac App Store.
  2. Launch the Microsoft Remote Desktop app.
  3. Select the Add Desktop button in the center of the screen.

Select Add Desktop

 

  1. When prompted for the PC Name, input remotets-a.palmbeachstate.edu:9003.

Note: If the above does not work, use remotets-b.palmbeachstate.edu:9003

Input remote T S dash A dot palm beach state dot e d u colon 9 0 0 3

 

  1. Click the User Account drop down and select Add User Account.

Click Add User Account

 

  1. Type in the following information:
    1. User Name: Your full employee email address.
    2. Password: Your current PBSC password.
    3. Select Save

Enter in your account information then click Save

 

  1. Select Save on the Add Desktop screen.

Select Save

 

  1. Double-click on the newly created remote profile to start the connection.

Double-click on the created remote profile

 

  1. When prompted to continue, click Continue.

Select continue

 

  1. You will now be prompted to accept your 2FA verification method. Once approved, you will be logged into Remote Desktop.

Remote Desktop Screen

 

If you need any further assistance, please contact the Service Desk at (561) 868 - 3100, ext. 13100. 

Details

Article ID: 61784
Created
Tue 9/4/18 4:57 PM
Modified
Mon 9/10/18 12:35 PM