Enroll in and Set up two-factor authentication (2FA) - iPhone instructions

Two-Factor Authentication (or 2FA) also called two-step verification or multi-factor authentication (MFA) provides an extra layer of protection used to aid in the security of online accounts beyond just a username and password.  This two-step verification applies to accounts such as Email and Workday while accessing them off campus.  Additionally Remote Desktop also requires 2FA.


Step 1: Requires a Personal Computer.

Click Here to Enroll in and Set up Two-Factor Authentication (2FA)

  1. Enter your employee email address. (username@palmbeachstate.edu

If you have multiple Microsoft accounts (for ex. at other schools) you may need to completely sign out of your account in order to  sign into your Palm Beach State Microsoft Account.


Enter your employee email address


  1. You will be redirected to the Palm Beach State sign on page, enter your password here.


2FA- Enter your password

  1. Click "Set it up now". 


Click on set it up now when prompted

  1. Choose "Mobile app" as your preferred method of verification.
  • Recommended: By choosing the ‘approval notification’ option, a message will be sent to your phone that will ask you to press approve, then you will be logged in. This method requires wifi or a cell phone signal to work.
  • By choosing the ‘security code’ option will generate a code on your phone to enter on your log on screen, after entering the code you will be logged in.  You should choose this option if your wifi or cell signal is spotty or sometimes unreliable.
  1. Select "Set up" to configure the mobile device.


Select Mobile app and set up

  1. Hover your phone's camera in front of the bar code on your computer screen. Your phone will automatically detect the QR code.


Scan QR Code displayed on computer

  1. From the Authentication Window select "Next." A test verification will be sent to your mobile device, select approve to move forward.


Approve the the verification request


  1. You will be prompted to set up an additional security verification method. Microsoft will use this secondary method if you lose access to the mobile app. 
    • Recommended: Authentication phone -  You can choose any phone number to authenticate with. You should immediately receive a call from Microsoft from an Unknown number. When prompted, press # to authenticate.
    • Office phone - Your college-provided office number should automatically populate. Since 2FA is currently only required for off-campus usage, this option is not recommended as a method of verification. You should immediately receive a call from Microsoft from an Unknown number. When prompted, press # to authenticate.


Step 2: Download and Install Microsoft Authenticator on iPhone.

  1. In the App Store, type in Microsoft Authenticator and click Open on the Microsoft Authenticator app. Click GET, and the app will begin to download onto your phone.  Microsoft Authenticator app in the app store. Blue button and white text GET, which begins the download
  2. Once the install completes, the app will appear on your home screen. Tap it to open.  

To set up your Palm Beach State account within the app, follow the instructions below.

  1. Click the + in the upper right corner to add an account. Within the Microsoft Authenticator app, with the Plus button highlighted in the top right corner
  2. Select "Work or school account". Within the microsoft authenticator app, "what kind of account are you adding", with the option "work or school account" highlighted.
  3. Scan the QR code you received when setting up additional security verification. (If you do not have a QR code, follow the instructions in this article). A screenshot from an iPhone to scan a QR code.
    • Alternatively, you can type in the code and URL provided by choosing "Or enter code manually". text box to type in the code and the url provided in the verification setup.
  4. Your Palm Beach State account will now be set up in the authenticator app for two-factor authentication. 
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Article ID: 43238
Tue 11/28/17 5:05 PM
Tue 8/13/19 10:28 AM