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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://help.palmbeachstate.edu/TDClient/1971/Portal/KB/ArticleDet?ID=42473">https://help.palmbeachstate.edu/TDClient/1971/Portal/KB/ArticleDet?ID=42473</a><br /><br />Private Conversations and Calling