My Email Stopped Working

Applies to: Employees

I am unable to open Outlook from my desktop

  1. Save and close all open applications and try to open Outlook how you normally would again.
    • If possible try to use Outlook from another computer/device.
  2. Shutdown your computer then power it back on again.

I am unable to login to my email from Outlook Web Access (OWA)

  1. Make sure your account isn't locked, you can test your login by logging on to EmployeeWeb        b,.
  2. Try another internet browser, for example, Mozilla Firefox or Google Chrome.
  3. If possible, you may want to logon to another computer/device.

Find out you are not trying to access email during a maintenance window or possible outage by checking our System Status page.

If you need further assistance, report an issue here, and someone from IT will contact you.


Article ID: 35264
Tue 8/15/17 11:43 AM
Wed 11/8/17 9:23 AM